Mile7 Team

Pam Conrad

Account Manager/Certified Usability Analyst. Pam has been involved with user-centered web design for the past 14 years, managing projects as wide ranging as data-driven web sites to Flash-based training tutorials. In addition, she conducts usability testing and expert UI reviews. As principal of Mile7, Pam helps clients determine the best strategy for a project. Before starting Mile7, Pam worked at Waggener Edstrom where she helped establish and manage their marketing/creative services group, Zebra Design. Pam has a BA in Communication Studies and Business Economics from the University of California at Santa Barbara.

Ted Olson

Creative Director/Designer. Ted has a unique blend of experience: More than 20 years spent in web and software design, technical communications, marketing communications, and direct marketing. Ted brings each of these disciplines to every project - translating client input into effective solutions. At Mile7, Ted directs the creative side, crafting solutions with equal emphasis on usability, marketing, and graphic design. Before starting Mile7, Ted held the position of Creative Director of a direct marketing agency as well as Marketing Communications Manager of a high tech company. Ted holds an MFA in Visual Communications from the University of Kansas with emphasis on information design, UI design and Human Factors.

Jayne Schurick

Usability Engineer. Jayne's expertise includes task and user needs analysis, competitive analysis, experimental design and statistics, and usability testing. She has direct experience working with R&D, Quality, Marketing, and Engineering groups on a variety of products, including personal computers, workstations, medical ultrasound equipment, keyboards and other computer input devices, documentation, and software user interfaces. Jayne received her Master's degree in Psychology/Human Factors in 1982 from California State University, Northridge and has done additional graduate work in Industrial Engineering/Human Factors at Virginia Polytechnic Institute.

Steve Axthelm

Technical Lead/Presentation Layer Developer. Steve Axthelm has been specializing in standards-compliant, accessible front-end web development for the last six years and was recently accepted as a member of the W3's HTML5 working group. In addition to his mastery of HTML and CSS, Steve's areas of proficiency include DOM scripting, SEO, web analytics, and cross platform/browser compatibility. A generalist by nature, he has extensive experience occupying the middle-ground between the technical and creative members of the team. Steve is an expert in graphics optimization, and has a knack for workflow design and automation. Steve's first introduction to computers was sharing time on a PDP-11 at California Polytechnic University in Pomona. Even after many years of working with computers, a practical, yet elegant, solution still makes him smile.

Bill Cameron

Screen Designer/Illustrator. With 19 years experience in digital graphic design, Bill has worked in areas as diverse as logotype design and typography, retail packaging design, corporate identity, entertainment marketing, and web development. During eight years a senior designer at Anton Kimball Design, he worked on projects for such high tech clients as Sierra, Microsoft, and Nintendo. He has a B.Ph. in Interdisciplinary Studies from Miami University.

Jenna Edginton

Project Specialist. Jenna has worked in the graphics industry across a wide range of projects including both print design and web production. In addition to her proven creativity and deep production abilities, Jenna brings strong coordination and project management skills to the team. Jenna received her Bachelor of Science from Principia College in 2007.

Jon Squally

Accessibility Consultant. Jon specializes in providing adaptive technology solutions to government agencies, corporations and individuals. Often this involves developing special scripts for screen readers (JAWS) that can make custom software accessible for blind and visually impaired people. Jon also provides assistive technology training for a variety of software programs and builds custom-built computer systems. He provides accessibility testing and recommends changes to gain accessibility for web applications and sites. Jon has continued professional development over the years with extensive training in Jaws script development, Microsoft Office, and most recently with Window-eyes script training in December 2009.