Mile7
UX Research and Design Strategy
banner orange.jpg

Mile7 | Helping Consumers Make Smart Energy Choices

Helping consumers make smart energy choices.

ENERGIZE CT

Helping Consumers Make
Smart Energy Choices

 
usability testing website

 

FOCUS: Usability testing with consumers & small business owners, online intercept survey, plus ongoing UX consulting
PRODUCT: Website with extensive resource information and useful toolsets for saving money


 

 ◀︎ OUR WORK 

Improving findability and ease of use

The Energize Connecticut initiative helps consumers and small business owners in Connecticut save money through rebates, financing and services designed to promote energy efficiency and clean energy improvements. 

 EnergizeCT hired Mile7 to conduct an expert review, in-depth usability study and an intercept survey – all designed to identify specific ways to make EnergizeCT.com easier to use.

Mile7 delivered detailed, prioritized and actionable recommendations that EnergizeCT was able to implement in the next version of its website. In addition, Mile7 continues to provide ongoing UX consulting on the new website.

The Result

A follow-up intercept survey on the new site indicated an increase in ease-of-use ratings. Plus a fifth of respondents took time to share positive comments about the new site.

 
 
Our Committee was so impressed with
the depth of insights and recommendations you provided, in addition to the overall professionalism of the Mile7 team.”
— CHERYL MATTSON, WEB COMMITTEE CHAIR, ENERGIZE CONNECTICUT
 
 
Glucose Monitor Device Testing

Improving Health for Diabetics

Medical Mobile App UX Design

Keeping Patients Healthier