WebMD

Projects

Over the past 6 years, Mile7 has provided a range of usability and accessibility services to WebMD: from a comprehensive design review and numerous usability tests to a thorough accessibility evaluation of their Health and Benefits portal.

Highlights

  • In-depth heuristic review, combined with interviews with key internal teams, resulting in the delivery of prioritized recommendations.
  • Numerous in-person and remote usability tests on a wide range of web applications, all resulting in prioritized recommendations.
  • NCQA reports based on both usability testing and heuristic evaluations.
  • Comprehensive accessibility review with detailed recommendations, along with follow-up evaluations and usability testing with disabled participants.
  • Accessibility roundtable with internal development, design and QA teams and management.

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