UX Research and Design Strategy
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Mile7 | Improving Patient Relationships Through Conversation

Improving patient relationships through conversation.

Conversa Health

Keep Patients Healthier Between Doctor Visits

UX/UI Strategy and Design


FOCUS: UX/UI strategy and design, plus usability guidance
PRODUCT: Personalized mobile healthcare app



Creating a friendly "digital" conversation

Conversa Health delivers an easy and meaningful way for care teams and patients to communicate using Conversa’s mobile application.

Mile7 has worked with Conversa over much of the last 2 years, first providing usability feedback in the form of an expert review, then designing and delivering a demo showcasing the user interface of its next stage product, Digital Checkups.

When Conversa was ready to move forward with the next version of its application, it tapped Mile7 to design the user interface and specify related behaviors.

The Result

Conversa is being adopted by leading health systems, with one customer citing a 20% reduction in post acute care as a result of the app.

I wanted to thank you again for being a part of our V3 UX effort. We couldn’t be more excited about this leap forward for us, and we thank you for the role you’ve played in it!
— Philip Marshall MD, MPH, Co-Founder & Chief Product Officer, Conversa Health
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